CrewCam support

For help, privacy requests or safety concerns, email landers@rtmc.net. Include your device/iOS version, the steps you tried and any error wording. Do not send passwords, sign-in codes or invitation links.

Report or block

Use the ⋯ on a received Drop or crew member to Report or Block. Reporting an unopened Drop leaves it unopened. Reports go to CrewCam's developer for review and appropriate action. For urgent concerns or appeals, use the support email above. Manage blocks under profile → Settings → Blocked people. Blocking can pause new activity if fewer than three eligible people remain in a crew.

Account deletion

Open your account/profile and choose Delete account, then confirm. If you cannot access your account, contact support. See the privacy page for how shared originals, recipients' independent copies and Photos-library exports differ.

Common questions

Why three people? Photo conversations need three eligible active members; CrewCam does not offer direct messages. Where are old photos? New members see only photos shared after joining, and received Drops enter the album after full viewing. Notifications? Enable them in iOS and CrewCam settings, or mute an individual crew. A send is pending? Check your connection and use the displayed Retry option; avoid creating another copy of the same send.